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Frequently asked questions

Have questions? We’re here to help

What is the difference between a subscription and buying my classes in bulk?

A subscription is a monthly charge which you agree to for a particular class or product. This is only available for selected things such as monthly moon circles or our subscription boxes. Buying your classes in bulk means you will be charged a reduced amount as a reward to buying all of your classes at once. You will be issued credits to use when convenient for you.

How do the bulk classes credits work?

Upon buying your credits an account is created using your email address and you will be prompted to create a password. These credits will be applied to your account for you to use when you would like to book on classes.

How many credits are each class?

Classes will detail how many credits needed for each class in their description. Yoga classes are 1 credit and most 2 hour workshops are 2 credits.

I've purchased the yoga class credits, can I use these on other classes?

No, we're sorry but yoga class credits can only be used on yoga but there is another option of buying classes in bulk which us applicable to all classes which may suit you better if you are interested in trying everything.

Why would I subscribe or buy credits?

To say thank you for committing regularly to our classes by subscribing or buying credits you save money per class.

If there any expiry date for credits?

Yes, credits must be used within 1 year of purchase.

Can I be refunded or cancel a subscription?

Credits are non-transferable or refundable. Subscriptions can be cancelled after 3 monthly charges. Please visit our terms and conditions page for full details.

 

Do I have to book?

By purchasing credits this does not guarantee a spot to your classes. You can walkin and redeem your credits in the shop (please arrive at least 10 minutes earlier) subject to there being a space in the class. For subscriptions where you are charged for a specific class monthly your space is already allocated and a ticket is automatically sent to you.

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