Covid-19 Update

Our shop on Church Street, Twickenham, TW1 is open however we are still offering our click and collect service and delivery options - including free local delivery for orders over £20. Please order via our website and choose your preferred shipment/collection method.

Our current shop opening hours are:

MONDAY 11-5.30

TUESDAY 11-5.30


THURSDAY 11-5.30

FRIDAY 11-5.30

SATURDAY 10.30 - 5.30


Our updated Covid-19 Policies following the recent government announcement:

  •  Face coverings are now a legal requirement and should be worn before entering our shop.
  • Hand sanitiser and free disposable face masks will be available at the door for customers who require this.
  • Face covering exemptions are always accepted however please do not be offended if we ask you about a face covering if we cannot clearly see your exemption card. We will also only be permitting one expedition at a time and in the even of more than one exempt customer we will ask you to queue outside.
  • Due the size of our shop we will be limiting the amount of customers permitted in the store one time. During busy periods we may ask for customers to queue outside.
  • Staff will try and remain behind our screen as much as possible and we ask for your understanding that this may limit our usual customer service. However we will do our best to help you. Upon leaving the screened area our staff will also wear a face covering.
  • We are now accepted both cash and card payments.
  • We will of course continue to monitor the situation and look forward to the day we can see your full faces again without coverings

     Thank you for all of our amazing customers for your continued support...

    Best Wishes,


    The Hare And The Moon Team